An overview

What if a “good” customer service email just isn’t enough. What if you want to write a support email that is exceptional and impactful? In this video, we will go over the 5 most important ingredients of exceptional emails, which are:

  • Convenience
  • Anticipation
  • Simplicity
  • Personality
  • Sincerity

An exceptional support email helps you reach out and build a bond with a customer. So even if you do not have the time to take great care while writing every email, try using these ingredients to make your emails special once in a while.

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