The customer-for-life software suite
By Use Case
Back to Videos
As a support agent, it is important to know how to craft emails that customers love. After all, 72% of consumers say they prefer email over any other channel to communicate with companies.
Writing a good email depends a lot on getting some of the basic email etiquettes right. Etiquette that you can easily maintain using a checklist. In this video, we will look at the 6 main checks you need to do before you hit ‘send’ on an email.
Sample email templates that you can learn from here: https://bit.ly/writing-support-emails…
By clicking on "SUBSCRIBE" you acknowledge having read our Privacy notice
How to say no to customers in customer service
7 deadly sins of customer support
5 ingredients of exceptional support emails
7 ways to communicate customer feedback
No results found in freshdesk.com