Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
Many of your customers are out there on social media talking about your products and services. It’s a great opportunity for you to engage with them and create a good relationship with your brand. Freshdesk makes managing your Twitter and Facebook accounts a cinch. Integrate your social media channels with Freshdesk today and offer zippy social customer support right from within your helpdesk!
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Shared Ownership Ticketing in Freshdesk
Provide faster customer support on Twitter with Freshdesk
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