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The popularity of modern messaging is exploding because customers are seeking instant responses from brands. Chat as a support channel also allows customers to reach out to you on their terms. But investing in a live chat support software isn’t enough. You need a support strategy that is unique to this channel.

In this whitepaper, we help you

  • find out if chat as a support channel is ideal for your brand

  • understand how chat support can benefit your business

  • discover ways to provide exceptional chat support

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