Effortless customer service with Freshdesk
Best-in-class ticketing
Move away from your inbox. Sort, prioritize and resolve customer issues with ease, by converting all the emails into tickets.
Omnichannel helpdesk
Provide contextual support across email, phone, chat, and social media channels from a unified view.
Intuitive reporting
Track team performance, measure customer satisfaction, and identify bottlenecks using customizable dashboards and reports.
Powerful automations
Improve productivity by automating repetitive and mundane tasks, so you can focus on resolving customer issues.
Seamless integrations
With over 150 apps ready to be integrated, get all the data you need to resolve a ticket more efficiently.
