You might be aware that Help Scout’s free plan has been discontinued. Starting from December 2018, Help Scout users will have to pay $75 per month for just 3 agents if they’re on a monthly plan.
At Freshdesk, we believe customer support should be an integral part of your business and shouldn’t take up a huge chunk of your budget when you’re just starting out. We offer a more feature-packed helpdesk that is intuitive and easy to use. And the best part, you get all this for free for unlimited agents. Yes, you heard that right. No catches, no broken promises!
Switching to a new helpdesk can seem quite daunting. But the move from Help Scout to Freshdesk is a breeze. Freshdesk is intuitive and easy to set up, and your team can get started right away!
Here’s what one of our customers had to say about Freshdesk’s ease of use.
“One of my favorite things about Freshdesk is that it just works - you don't have to be trained in using the software. Everything is very intuitive.”
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