The best Helpdesk Software for your support team

Features your businesses cannot do without

Custom PortalCreate a customer portal that screams you! Enhance your support experience with HTML, CSS & complete layout level customization.
Knowledge baseShare your knowledge, solutions, and workarounds with your team and customers. Convert your emails into knowledgebase articles.
Community ForumsProvide a platform for your customers to ask questions, post tips and even answer each other's questions with community forums

Features your businesses cannot do without

Custom Portal

Create a customer portal that screams you! Enhance your support experience with HTML, CSS & complete layout level customization.

Knowledge base

Share your knowledge, solutions, and workarounds with your team and customers. Convert your emails into knowledgebase articles.

Community Forums

Provide a platform for your customers to ask questions, post tips and even answer each other's questions with community forums

Why our customers love us

“Freshdesk was clean and simple to use, responsive and capable of matching our growth curve. We ran parallel for a month, asked for feedback, and the team voted unanimously for Freshdesk. It was an easy transition.”

Robert Everett

Director of IT

Brandt

“We were blown away when we saw Freshdesk. The combination of social, email, knowledge base, mobile, and gamification all together is what sealed the deal for us.”

Charles Cooper

Director, Technology Support Services

Lesley University

“Freshdesk has helped us become much more efficient. It has provided consistency in messaging too. It’s not a lot of random voices. It’s a single voice and someone they recognize.”

Paul Schwartz

Business Applications Coordinator

Kern High School District

“The desktop application developed internally was a nightmare to manage. There is no question that implementing Freshdesk has been and continues to be a huge success for us.”