Personalized customer experience

With automatic language detection, enhance the support experience for customers by using their preferred language.

personalized customer experience

Agent-friendly portal

Bring your support agents from around the world into a unified, convenient helpdesk that lets them use it in their own language.

agent friendly portal

Multilingual knowledge base

Cater to a global customer base by providing translations of solution articles and better manage them using language-specific tags.

Multilingual knowledge base

Helpdesk that speaks your language

Third-party translations

Translate articles with the help of top translation partners like Transifex, Localize, OneSky and Google Translate.

Customized email notifications

Delight customers by using their preferred language when sending them automated email notifications and alerts.

 Customer insights

With one dashboard for all languages, you can see how your customers interact with your knowledge articles.