Freshworks 360
The customer-for-life software suite
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MULTILINGUAL HELPDESK
Take your business global with multilingual support capabilities
With automatic language detection, enhance the support experience for customers by using their preferred language.
Bring your support agents from around the world into a unified, convenient helpdesk that lets them use it in their own language.
Cater to a global customer base by providing translations of solution articles and better manage them using language-specific tags.
Translate articles with the help of top translation partners like Transifex, Localize, OneSky and Google Translate.
Delight customers by using their preferred language when sending them automated email notifications and alerts.
With one dashboard for all languages, you can see how your customers interact with your knowledge articles.
Give predictive support a spin today, and reinvent how your team does customer support!
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