Freddy AI for CX
AI-powered CX automation suite to deliver effortless customer experiences.
By Use Case
Provide full-scale customer support for each of your products with a single Freshdesk account
Deliver unique support experiences tailored for each product using separate mailboxes, knowledge bases and communities.
Build individual support portals for products with extensive customization options for bringing brand identity into the support experience.
Portal customization options in Freshdesk
Specify agents and create separate groups for each product to have Dispatch’r automation rules assign tickets to the right group automatically.
Find out how you can automate your helpdesk
Create individual community forums for your products to help customers find answers and explore use cases alongside other users.
Provide customer support across different regions and time zones by setting up suitable workflows with multiple business hours in your helpdesk.
Support each of your products in over than 40 languages to serve customers from all over the world. Assign different language for different portals.
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