Scale support globally
Manage your support across the globe by configuring location-specific business hours and ensure that customer queries are resolved on time.
Manage your support across the globe by configuring location-specific business hours and ensure that customer queries are resolved on time.
Localize SLAs using multiple time zones in business hours and have deadlines displayed on the activity dashboard in local times.
Factor in local holidays while setting up business rules and automations to ensure the support experience of customers in other countries is not affected.
