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Traditional enterprise software is clunky, expensive and not focused on how you can wow your customers with the ultimate service and experience. At Freshworks, we believe that you deserve better- providing customer-for-life software that’s modern, mobile and affordable, enabling you to deliver wow moments to customers all over the world.
We work with industry leaders to streamline customer conversations, automate repetitive work and save time- ensuring that teams can collaborate to deliver world-class customer engagement.
Travix is a global online travel company that uses Freshdesk, Freshcaller, and Freshchat. They say they find Freshworks to be the best platform to deliver an omnichannel experience to customers and love the skill-based routing feature that Freshworks products offer.
Gift your support team the flexibility to manage multiple brands and mailboxes from a single account.
Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.
Our accounts come with custom SSL certificates and you can enable single sign-on script to authenticate agents and users.
2020 Gartner Magic Quadrant
Forbes Cloud 100 Rising Stars
G2 Momentum Leader Spring 2021
Gartner Peerinsights Customers' Choice
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