How can help desk software help a freelancer?
Freshdesk lets you track the time you spend supporting each client. You don’t have to get your hands dirty with mundane paperwork such as raising estimates or bills. Invoice your customers for the time you spend supporting them without leaving Freshdesk, using the FreshBooks app.
Be in absolute control over your work hours by prioritizing your jobs on a daily basis. Prioritize your work based on deadlines using Freshdesk Automation.
You even get to share your knowledge base with clients and let them find the answers they need themselves.