Choose the best support ticketing software for your business
Delight your customers with Freshdesk — A powerful and intuitive support software that doesn't break your bank.
Choose a helpdesk that is built to solve for the unique challenges businesses face while offering omnichannel support.
Offer quick resolution to all your customers across all the channels with the help of our advanced AI system.
Get all the information about your customers' journey across multiple channels, on one screen. No more switching tabs for information.
With Omniroute automatically assign tickets, phone calls, chat messages, and to the right agents in your team, intelligently and effortlessly.
Be it an email, chat, call, or social media posts. Convert every customer query into a ticket and resolve it from the comforts of your helpdesk.
Customize the look and layout of your customer support portal with full CSS customization and ready-made themes.
Discuss specific parts of tickets with experts from across your company to resolve your customer's queries quickly.
Gartner Magic Quadrant-Visionary
Software Advice Most Recommended
Capterra Top 20 Help Desk Software 2020
G2 Momentum Leader Spring 2020
Freshdesk’s intuitive onboarding process allows your team to continue supporting your customers without requiring excessive hand-holding.
With an intuitive UI that has been designed to boost agent productivity, Freshdesk makes it easy for your team to provide support with no distractions.
Freshdesk has different plans for businesses of various sizes, but they all come with zero hidden charges or under-the-belt add-ons.
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“Freshdesk was clean and simple to use, responsive and capable of matching our growth curve. We ran parallel for a month, asked for feedback, and the team voted unanimously for Freshdesk. It was an easy transition.”
“We were blown away when we saw Freshdesk. The combination of social, email, knowledge base, mobile, and gamification all together is what sealed the deal for us.”
“Freshdesk has helped us become much more efficient. It has provided consistency in messaging too. It’s not a lot of random voices. It’s a single voice and someone they recognize.”
“The desktop application developed internally was a nightmare to manage. There is no question that implementing Freshdesk has been and continues to be a huge success for us.”
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