Better customer service starts with an intuitive support ticketing system

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Offer faster resolutions

Assign, track, manage, and resolve tickets effortlessly with a unified view of all conversations across email, chat, phone, web, and social media.

Provide customer service remotely

Solve customer issues quickly and efficiently from wherever you are - all you need is an internet connection and a laptop or cellphone.

Automate routine workflows

Cut down on repetitive tasks such as routing and categorizing tickets, and free up your team’s time to focus on important customer conversations. 

Freshdesk is designed to boost agent-productivity

Context-rich conversations
Branded support portal
Customizable reports

Here’s why businesses prefer Freshdesk

Easy to set up

Freshdesk’s intuitive onboarding process allows your team to continue supporting your customers without requiring excessive hand-holding.

Simple and intuitive UI

With an intuitive UI that has been designed to boost agent productivity, Freshdesk makes it easy for your team to provide support with no distractions.

Transparent pricing

Freshdesk has different plans for businesses of various sizes, but they all come with zero hidden charges or under-the-belt add-ons.

 Trusted by over 40,000 customers worldwide

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