Customer support software for SMB's
Freshdesk takes the chaos out of your support process so you can focus on growing your business instead. Take control of your customer support now!
Bring all your support requests onto Freshdesk - be it from email, chat, phone or social media. Prioritize, categorize and assign tickets automatically.
Save time by automating routine actions to be executed in common support scenarios. Set up self-service portals for customers and reduce your ticket volume.
Track key metrics from reports to measure performance and increase accountability. Use insights and make better decisions. Set SLAs to manage and resolve issues faster.
Sorry, our deep-dive didn’t help. Please try a different search term.