When you need help with a ticket, simply @mention a teammate or group to invite them to work on it together. Not having to switch to another tool helps you reply and resolve faster.
Move your team conversations to Team Huddle to ensure important information about a ticket is always right where you need it and is not drowned out or lost in external chat tools.
Tag your teammate on the the exact part of the ticket you need help with, by highlighting specific text in a ticket. This lets them get back to you faster without needing to read the entire thread.
Sorry, our deep-dive didn’t help. Please try a different search term.