Bố trí hợp lý tất cả các cuộc hội thoại của khách hàng ở một nơi
Tự động hóa các phần việc lặp đi lặp lại và tiết kiệm thời gian
Phối hợp với các bộ phận khác để giải quyết vấn đề nhanh hơn
và nhiều tính năng khác nữa...
“We began looking for a new tool in autumn and were keen to get one in place and optimised ahead of the Christmas peak period. Freshdesk ensured that the implementation process was as smooth as possible, and the team were up and running within 48 hours.”
“We were blown away when we saw Freshdesk. The combination of social, email, knowledge base, mobile, and gamification all together is what sealed the deal for us.”
“We recommend Freshdesk because it’s great and their agents are determined to make it fit their customer’s needs.”
“Freshworks products are the perfect complement to our back-office management tools. We’ve been relying on Freshworks tools for more than 3 years to provide integrated mission-critical solutions to AUTO1 Group’s customer and dealer service departments, as well as internally. In addition to outstanding products, Freshworks also offers excellent service and high level customer-success support, which makes them our Tier-1 solution for smart and efficient customer engagement cloud solution”
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