How do you successfully deliver personalized field service experiences in
a world of lockdowns?

The impact of the pandemic on the field service industry has forced businesses to rethink how they can connect with customers and provide solutions. Customers are no longer comfortable allowing technicians to enter into their homes. Social distancing has become the norm and it is strongly enforced. Many regions are still under lockdown, restricting business operations to specific hours.

Saving time and improving the productivity of field employees is critical especially during the coronavirus crisis. This can be done by improving the efficiency of field service operations, which is driven by workflow improvements, automations, and new technology enablers. All of this can lead to higher bottom-line profits for field service organizations. 

Join us for this 45-minute workshop on how to adapt and streamline your field service operations for success. In this session, you will learn how to:

Deliver stellar service with Freshdesk Field Service Management.

Presenters in this webinar

Utkarsh Awasthi

Head, Enterprise Customer Marketing, Freshworks

Utkarsh is heading the Customer Marketing function globally for Enterprise Business at Freshworks, prior to this he has built and scaled the Customer Success team for North America from Chennai. He has also lead CS teams at start-ups like Unbxd & Uninstall.

Praveen Rajaretnam

Senior Product Marketing Manager, Freshworks

Praveen is a Senior Product Marketing Manager with Freshworks’ flagship product, Freshdesk. With over 12 years of experience in building products and leading teams, Praveen also acts in an advisory capacity for multiple startups today.

Girish Shenoy

Product Marketer, Freshworks

Girish Shenoy is the Product Marketer for Freshdesk Field Service Management. He works on growth and product adoption initiatives. When he is not working on his next marketing campaign, Shenoy likes to practice his German and read up on horology.