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Unlock the full potential of Freshdesk as we run you through a list of features, tips and tricks designed to make your life in support far easier.
In this webinar, we cover:
Presales Tech Lead, Freshdesk
Has been part of the Presales team with Freshdesk for two years. He not only does product demonstrations day in and day out but is also involved in working with product management in implementing feature requests. Charanyan currently works with the US presales team at Freshdesk.
Product Marketing Analyst, Freshdesk
Apart from running campaigns from time to time, Jerry leads the community outreach initiative for Freshdesk, the product. He will act as a moderator during this webinar. If you’d like to get in touch, feel free to reach out to him at email@example.com
Making the most of your self-service portal
How offline experiences can affect the online customer experience
Building an effective Self Service Portal
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