Can you scale your customer service and deliver a high ROI?

A recent report from Forrester found that Freshdesk provides 462% ROI over a three year period. The report also points out that Freshdesk can help businesses save money with its agent productivity and efficiency features.

In this webinar, we’re going to be taking you through Freddy AI for CX, the most advanced AI-engine for powering customer service, that works on all stages of the CX lifecycle. With Freddy, your business can provide intelligent self-service and unlock a world of productivity for your agents by eliminating busywork.

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In the webinar, we'll show you how you can:

Improve your team's performance and your CSAT ratings while reducing your operations costs! 

Watch this webinar to learn how you can supercharge your Freshdesk with Freddy AI and bring in intelligent automation in your customer support lifecycle.

Presenters in this webinar

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Ajinkya Deshmukh

Senior Product Manager, Freshworks

Ajinkya is a Senior Product Manager at Freshworks and manages the Freddy AI initiatives for Freshdesk. He has diverse experience in consumer tech across fintech, ride-hailing, and edtech. Outside of work, he is an avid long-distance runner and loves to be outdoors, trekking on mountain slopes.

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Sumana Srikanthan

Product Marketing Manager, Freshworks

Sumana is a Product Marketer in the Freshdesk Marketing team and takes care of marketing for Freddy AI for CX specifically. In her free time, she likes to cook and re-read Harry Potter. If you have any questions about this webinar, please reach out to her at