Supercharge your CX with Intelligent Automation

As customers increasingly turn to self-service for support, technologies like intelligent automation are playing a fundamental role in supporting this shift in behavior and the rise of customer expectations.

The focus makes sense: online channels help companies provide an efficient, consistent support experience as volume surges, agents adapt to new environments and budgets tighten. If that is, they are used correctly.

In this webinar, you will learn:

 

Speakers

Prashant Balaji
Lead, Solutions Engineering
Freshworks

Utkarsh Awasthi
Head, Customer Marketing for Enterprise Business
Freshworks

Selva Vignesh
Customer Success Specialist
Freshworks