Every community is built on a varied set of principles, serving a different audience and purpose. For product companies, the advantage of building a community is having your customers influence the product roadmap.
Understanding customer problems first-hand and getting a collective opinion on issues can serve as an inspiration to scale your product. Ideas that come up are validated within the community and customers have an important say in where your product is headed.
But how do you do this as a business that’s growing? Join us for this webinar if you are interested in building a product that is driven by your community.
In this 40 minute session with Scott, founder of Support Driven community we will look at:
Founder of Support Driven Community
Scott Tran is the founder of Support Driven, a community for customer support professionals. He's dedicated to building products and servcies for the benefit of the people in the Support Driven community. Appreciates good coffee and thoughtful opinions.
Product Marketing Manager, Freshworks
Akshara is a Product Marketer and takes care of social media marketing for Freshdesk. She will be the moderator for this webinar. If you have any questions about this webinar, please reach out to her at akshara.sruthi@freshdesk.com.
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