Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
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You are here because you are trying to build a new field service team. Or you are trying to upgrade the quality of service your field team currently delivers. Either way, you need to ensure that the tools you use to deliver field service don’t hold your teams back. But how do you determine which field service management software is the right one for you? What can help your field employees provide a “great” experience to customers instead of just a “good” one? What can make the lives of your field employees easier and your customers happier?
We’ve analyzed multiple trends in the field service space for you, and compiled a list of questions you should be asking yourself when you are evaluating FSM solutions for your business.
In this webinar, we will be discussing:
Watch this webinar to find out how you can make better decisions for your field teams.
Senior Product Manager, Freshworks
Aparna is currently a Senior Product Manager with Freshworks’ flagship product, Freshdesk and spearheads the Field Service initiative. Before joining Freshworks, her start-up, Serene Woods, a self-publishing platform for up-and-coming authors, gave many a new author a chance to publish their books. In her free time, she likes to read, and travel
Senior Manager - Product Marketing, Freshworks
Praveen is currently a Senior Product Marketing Manager with Freshworks’ flagship product, Freshdesk. With over 12 years of experience in building products and leading teams, Praveen also acts in an advisory capacity for multiple startups today. He is passionate about customer-driven products and anything related to Star Trek.
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