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Putting Customer Feedback At The Heart Of Your Business
Learn how to increase revenue by making your business more customer-centric. See how you can make use of customer feedback to help shape consumer behavior, improve your conversion rate, and most of all, help you build lasting, trusted relationships with your customers. Listening to, and responding to what your customers are saying about you should form an integral part of your customer service strategy.
After this 45 minute webinar, you’ll learn how you can build a good customer service strategy with customer feedback at its center to help deliver an exceptional experience.
In this session, we cover:
- How to optimize the customer feedback cycle with Freshdesk
- How reviews drive great customer insights that you can turn into positive actions
- How Trustpilot helps you collect reviews easily in order to grow your business’s bottom line
- How leading retailer Ellis Brigham uses Trustpilot and Freshdesk to put customers at the heart of their business