Dashboards as unique as your support team

Every team is unique in its own way. There’s a fine line between doing the job and doing it well. Help your team understand where they stand in terms of metrics, performance, and customer satisfaction. Take data driven decisions and help your team achieve their goals faster.

Track overall trends, spot bottlenecks, and take proactive measures to better your team’s performance. Join us for this webinar if you are interested in understanding Why your team needs Team Dashboards and How you can use it for your team.

In this recording you can hear Arvind and Riaz talk about:

Speakers in this webinar

Arvind Ganesan
Arvind Ganesan

Product Manager, Freshworks

Arvind has over 3 years of experience in building product and platform features for Freshdesk. He is currently on a mission of making Support Managers look good by helping them project their team’s progress and performance through Freshdesk’s reporting and analytics.

Riaz Sheikh
Riaz Sheikh

Technical Account Manager, Freshworks

Riaz Sheikh works as a Technical Account Manager in the Freshdesk Support team. He has helped implement and set up Freshdesk end-to-end for multiple accounts across regions, mainly UK. With keen interest in photography, he loves capturing moments and helping people relive memories.

Sumana Srikanthan

Customer Engagement Specialist, Freshworks

Sumana is a Customer Engagement Specialist in the Freshdesk Marketing team and puts together knowledge base articles for Freshdesk features. She will be the moderator for this webinar. If you have any questions about this webinar, please reach out to her at sumana@freshworks.com.

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