Exploring Freshdesk Mint: A year full of upgrades, enhancements and more

One year of Freshdesk Mint

A year ago we launched the Freshdesk Mint experience. We wanted to build a helpdesk that was more intuitive and agile. We wanted to ship the features and updates that you wanted faster, so we could make your support experience better rapidly.

This month marks the one year anniversary of the Freshdesk Mint launch. So we are hosting a series of webinars to show you how the Mint experience has evolved over the past year and how the next year is going to be.

Here’s what we will be talking about in these webinars:

• An introduction to Freshdesk Mint

• Extending capabilities for Administrators and Supervisors

• Improving productivity for agents

• Planning your migration and getting ready for Mint

• Questions you might have, that you can ask live on the webinar