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Drive AI to improve customer and agent experience
Technology is evolving faster than ever, customer expectations are changing and companies are finding new ways to engage them.
Today's consumers demand modern experiences -- they expect omni-channel contact ability, conversational self-service interfaces and fast seamless resolutions.
Automated customer engagement, powered by Artificial Intelligence (AI) is opening new avenues of opportunity for companies to better their customer experience. Join this webinar to understand why AI and conversational platforms are so important in shaping the customer experience of the future and learn practical applications of AI in customer support.
Here’s what we discussed in this webinar:
- Why Artificial intelligence and Automation are here to stay.
- Where can AI and chatbots help you in your support.
- Identify low-hanging opportunities to get started with AI initiatives.
- Real-world Insights from Delivery Hero