Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
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Are you a Google Apps customer looking to seamlessly integrate a customer service tool to improve your customer experiences? Or are you a business looking to find a collaborative solution for your business that also integrates with a robust customer service tool?
This webinar will take you through all the Freshdesk + Google Integrations and how you can use the might of both to significantly improve the way you do business.
Learn about how Freshdesk integrates with:
Marketing Manager, Freshworks Central Europe
Ariane leads the community outreach initiatives for Freshworks in Central Europe, organizing networking events and webinars across the continent. She will act as a moderator during this webinar. If you’d like to reach out to her, feel free to shoot her an email at firstname.lastname@example.org
Managing Director, Continental Europe Freshworks
Prior to moving to Berlin and heading Freshdesk’s expansion into the European market, Arun Mani spent over 20 years in various leadership roles, such as C-level strategy adviser at both McKinsey and Accenture, and as an engineer at Intel and TCS. Arun has a track record of building strong teams, delivering value for clients and exceeding targets. In addition to solution based selling, he brings hands-on experience in various other aspects of business-building including strategy development, business operations, product development and customer support.
Director, Community Outreach, Freshworks
Alan comes with decades of experiences in building strategy and business development across multiple verticals. In Freshworks, Alan works out of New York in a multifunctional role to improve community relationships, work with partners, drive sales and more.
The art of handling difficult conversations in customer support
Building an effective Self Service Portal
How to engage your community to build better products
How a customer support team won a seat at the decision-making table
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