The customer-for-life software suite
By Use Case
Powered by Freshworks & Klipfolio
This webinar will take you through:
What KPIs and metrics you should be tracking and why
How you can derive actionable value from your data with dashboards
Some examples of what great customer service dashboards should look like
Senior Manager of Support Services, Klipfolio
Customer Loyalty Manager, Klipfolio
Lead - Customer Success, Freshworks
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They are also spoilt for choice and therefore control the power in the marketplace. This customer-centric dynamic makes it vital for businesses to engage with them where and how they demand - which calls for a true understanding of their journeys, behavior patterns and motivations. Gathering and making sense of the right customer data holds the key to tailoring how your teams interact with them to ensure their satisfaction, and subsequently their loyalty.
We partner with online dashboard platform Klipfolio to make the case for data-driven customer service and have the experts show you how you can empower your teams with the right dashboards to deliver impactful customer experiences.
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