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Customers today expect effortless experiences: personalized support, wherever they are, without wait times. Building bots that deliver a great digital customer engagement hasn’t always been an easy task. The options in the market fell short by a great deal. They often require a village (including but not limited to data scientists, engineers, and IT folks) to set up and deploy bots.
Building a bot became so much easier with the intuitive no-code builder. No more tech dependencies! And most importantly, your customers enjoyed an effortless bot-first digital engagement experience, thanks to Freddy’s intelligence.
We’re rolling out a bunch of changes to the bot builder in Freddy Self-service and we want to talk to you about how well you can make use of it to better engage your customers digitally. Watch this webinar to understand more.
Product Manager, Freddy Self-service
Shubam is a Product Manager for Freddy AI for self-service. He is responsible for the development of the bot builder. In addition to this, he spends time with NGOs working on upliftment of children with an aim education for all.
Product Marketer, Freshdesk
Karthik is a jack of many trades. As a product marketer he works on improving product adoption for Freddy features — and when not, he is trying out a bunch of different stuff: from graphic design to writing fiction.
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