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Learn what’s new with the bot builder

Customers today expect effortless experiences: personalized support, wherever they are, without wait times. Building bots that deliver a great digital customer engagement hasn’t always been an easy task. The options in the market fell short by a great deal. They often require a village (including but not limited to data scientists, engineers, and IT folks) to set up and deploy bots.

But we changed all of that when we launched Freddy Self-service

Building a bot became so much easier with the intuitive no-code builder. No more tech dependencies! And most importantly, your customers enjoyed an effortless bot-first digital engagement experience, thanks to Freddy’s intelligence.

Now, we’re changing your experience for the better, again

We’re rolling out a bunch of changes to the bot builder in Freddy Self-service and we want to talk to you about how well you can make use of it to better engage your customers digitally. Watch this webinar to understand more.

Presenters in this webinar

shubam shubam
Shubam Goyal

Product Manager, Freddy Self-service

Shubam is a Product Manager for Freddy AI for self-service. He is responsible for the development of the bot builder. In addition to this, he spends time with NGOs working on upliftment of children with an aim education for all.

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Karthik Kumar

Product Marketer, Freshdesk

Karthik is a jack of many trades. As a product marketer he works on improving product adoption for Freddy features — and when not, he is trying out a bunch of different stuff: from graphic design to writing fiction.