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WhatsApp has over 2 billion users globally and it is now the default channel for messaging. So how do brands leverage this new channel for mobile-first customers? The answer is WhatsApp Business API.
With its reach, convenience, and familiarity, WhatsApp has now become the new toll-free for customer service. It not only helps you meet your customers where they are but also greatly improves the speed of customer service.
Join us for this webinar to get an insider’s view on how the customer service landscape is changing.
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Why is WhatsApp taking over traditional service channels like phone and emails?
How to get started with WhatsApp Business API for customer service?
How Freshworks as a WhatsApp Business Solution provider can help you?
Real-world examples on how Freshworks’ customers are using AI chatbots on WhatsApp to improve CSAT & ROI?
Head of Marketing – APAC, MEA at Freshworks
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