We've given chatbots a whole new spin

You don't have to take our word for it, try it yourself!

Turn customer frowns upside down :)

Build a bot to answer customer questions. Build one to execute actions based on triggers. Build one to auto-update customer data. 

Or build a bot that can do all of this!

 
Automate resolution

Use the no-code GUI builder to set up conditional flows with ease. Map out the conversations to equip your bot to guide your customers towards the right resolution. All that, without a live-agent intervention. 

 

Save time for your customers and agents by having your bot automate resolutions.

 
All your apps, in the mix

Set up APIs for your bot to trigger while in-conversation with customers. Your bot can fetch and push data to any of your 3rd party applications and internal systems to improve resolution rates. 

 

No more transfers to live-agents when multiple applications are involved in a resolution!

 
Retain your brand's identity

Own the look and feel of your chatbot widget so it reflects your brand values. Customize the shape, color, size and everything about your widget with our simple CSS editor.

 

Retain the identity of your brand across all touchpoints with your customers.

 
Measure and optimize

Measure your bot’s performance and optimize its flows for higher efficiency. Create reports with attributes and visualizations of your choice to suit your business requirements.

 

Leverage your bot data and craft conversations to ‘wow’ your customers.

Here's an overview of our chatbot builder

 

What's more

Multilingual

Upload scripts of your bot conversations in any language so you can make your bot polyglot!

Change Management

No more code-level corrections. Click, update, and save — that's all it takes to refine your bot flows.

Agent Handover

Transfer conversations seamlessly to live-agents, on just one click.

Multichannel

Deliver a true omnichannel bot-experience with out-of-the-box multichannel integrations.

Contextual Support

Capture customer information automatically as 'Custom Params' to provide contextual support.

Why our customers love us

Need extra reasons to believe?

Contextual support

Ancillary services provided by a bot can help maintain uptime and resolution time while bringing down costs.

Versioning

Refine flows and revert to any older flow to solve for your use-case.

Debugging

No more code-level correction. Know exactly where the bot flow is to be updated - click, update, save.