Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
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You’ll learn about:
Director of Business Development, Aspire
Head of Channel Sales MEA, Freshworks
Lead - Partner Sales Consultant, Freshworks
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Support is the epitome of human experience. It’s difficult times like these when the world comes together. The time has come for companies to truly illustrate how much their customers mean to them. And what better way to do that other than offering exceptional customer support.
You interact with customers through different channels and customers are increasingly viewing digital as their preferred starting point. Customers also need support during their buying journeys or after-sales support and expect help to be quick, even immediate through the journey.
In response, companies are pressed to engage and deliver consistent levels of service with unity across channels, in which meaningful conversations and efficient resolutions take place. Businesses nowadays need to offer a lot more channels to support their customers and juggle between different channels.
Listen to our speakers' talk on how Proactive Support can Improve CX and Boost Revenue, and how it provides a smoother customer experience, reduces time to resolve customer issues, and increases customer loyalty and retention.
Get refreshed on how to step up your support game with Omnichannel by understanding things like:
We will also have an interactive Q&A session at the end of the webinar to answer all your queries.
Your friends at Freshworks and Aspire🤗
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